I am not always punctual and/or prompt with things, but when it comes to work, I am. I was never late at Papaya, and more often than not was I early. I came back from my breaks early. I rarely requested days off–I needed April 8 off to babysit my sister because my parents had plans, and I gave ample notice–and when I did, I gave at LEAST two weeks’ notice. I notified my manager of days I didn’t have school so that I may work if needed. I was generally cheerful [unless otherwise provoked, which was been once...well, twice, by the end of this post.] Three or four times a shift would I take a rack out and reorganize the store so it is tidy and respectable. I didn’t put things in the wrong spots, and I relocated things that are in the wrong spots. I didn’t argue or complain about having to sweep, mop, or having to clean the restroom in the evening. I didn’t sigh when asked to dust the obscenely high racks simply because I was one of the tallest. I didn’t go back perpetually during a shift to get on the phone or to play with my hair. I didn’t have ten friends come in during my shift wanting to talk and/or preventing me from working.
And somehow, despite being what is almost the antithesis of the rest of the employees, I get treated like shit.
Saturday, May 3, I was to work a 12-7 shift. Yay! However, a newer coworker who was scheduled to close last night complained of how it, “wasn’t fair,” that she had to close that night and then open and close the next day. [Saturday 3-9:30, Sunday 11-6.] So, without consulting me to ensure I could make it or acquiring my consent, after she bitched to Chan, he just switched our shifts. This wasn’t even with a whole day’s notice [done the evening of Fri. the 2nd], but a couple hours. What the fuck? I told him that was pretty messed up; he’s aware that I do not yet drive and that I rely on my father for transportation…and that I cannot play musical shifts because of that.
What’s better is, I came in at 2:30 on Saturday, and the girl was gloating about how she was leaving in 2.5 hours. “Sam, aren’t you off at seven?” “Oh, well, I have to go blabla..” “…You took my shift and now you aren’t even going to stay for it? Shut your damn mouth and get out of my sight.”
Just…grr.
So, the prior week, I left a note for Chan, my manager, with some stuff about my availability. It noted that since I had an early dismissal on Friday, the 9th, I was able to work a 12-7 shift if he so chose to put me on as such. Furthermore, it stated that if I was to work on Saturday [10th], that I needed to open, as it was my little sister’s birthday and that my mother required that I be home in the evening for the festivities. [That, and I was to help with the cake. Mom always over-bakes them, and I want to learn how to do my flowers better.] So, that’s two weeks’ notice for those days
The schedule for the week including the ninth and tenth comes out; he put me on for an opener’s position on Friday and a 12-7 on Saturday. I came to him saying that I couldn’t work those shifts, that I simply wasn’t going to avoid school for it, and that the tenth is a family thing that I need to have the evening for.
“Seven is the evening.”
“No, Chan, seven is getting into nighttime, and I need to be home to help prepare. That, and my dad would have to leave in the middle of what all’s going on to come get me…that isn’t right. I gave you more than ample notice, more than what’s required.”
“Well, how about 11-6?”
“No, Chan…if I can’t work from open to four, then I can’t work on Saturday. Period. I need to be home in the afternoon to prepare for her party.”
“You’ll work eleven to six.”
“I will do no such thing.”
“That’s what you’re down as.”
“I’m sorry, I can’t negate these plans. Nor will I. If you have such a problem with it, you’re more than welcome to call my home and tell my family how you seem to think you’re the reigning authority in my life.”
Also, in the aforementioned note, I mentioned that I would not be available from the 16th-18th due to Prom and other personal things. [Three+ weeks' notice for those.]
“Why do you need the weekend off? Prom is on Saturday.”
“Personal business, simply.”
“Like what?”
“That’s personal, and I’m not obligated or at liberty to discuss that with you.”
“Well, I want a reason.”
“Go listen to the Rolling Stones.”
“What?”
“Nevermind. I’m going to have homework, and I will have a guest coming down that weekend who I am obligated to entertain. That’s all I will tell you.”
“Well, why can’t you just–”
“Because I have already made these plans and given you almost a month’s notice. My absence that weekend is not going to end Papaya.”
“What about Friday? Can you open then?”
“Chan, my availability is non-negotiable. I told you this when you interviewed me. My life does not revolve around my job. I cannot open; I have school.”
“There’s no reason why you can’t work Sunday.”
“Yes, there is.”
“Then tell me.”
“I already have: Because I said I cannot. I have plans and I’ll have been out all night before…not to mention my out-of-state company and homework. Sorry.”
“This is big.”
“You act as if I request paid vacation.”
He then walked away.
I’m not really certain where the managers of the stores whose employees work for barely above minimum wage get off on thinking they can regulate the lives of said employees. I don’t understand how they think that if you say you are not available, that, well, if they put you on the schedule, you’re just going to cancel your plans and come into work, because you’re on the schedule.
Sorry, what? I’m nobody’s bitch. Especially not for that wage.
But, as always, it gets better.
I was to go on break at 6:40. The girl whose break preceded mine ended up running a few minutes over. And you know, that’s fine. The group I was working in that evening is all on cordial terms, and we’re understanding of how hectic things can be, with lines, etc. So I don’t end up clocking out and going on mine until almost 6:50. It’s a really busy night, even for a Saturday, and the mall was packed. Any food place had a line from hell, but I was starved. So I got a piece of pizza and a latte and as I’m sipping my caffeinated delight, I realize, “Fuck, the time!” So I walk as quickly as I can without running to spare my pizza and latte, walk into the store, place my things in the back, use the restroom, clock in, and return to work. As I’m punching back in, Chan goes, “You’re LATE.”
And I was, indeed. Like three minutes past the [illegal for minors!] twenty-minute mark. Already annoyed with him and as detestable as I find pointing out the obvious, I just put a smile on and continued walking to the fitting room to sort out the mess of a rack and return things to their proper places.
“I’m TALKING to you.”
“[turning] No, Chan, you’re yelling at me; there’s a difference. One I will tolerate and one I will not.”
So then he starts screaming at me about how I’m violating store policy and how I’m going out of my way to be disrespectful and how I’m making him look bad in front of the rest of the employees and customers. You know, aside from the fact that he’s the one screaming at me in the middle of the store like a damn fool. So, I told him that I had no intention of arguing with him over it and that I would take it up with him once he had calmed himself.
About a half-hour later, he pulls me aside saying he needs to talk to me. He continues to rant about how I’m making such an effort to violate store policy and be rude, etc.
“Chan, if I was making an effort to violate store policy, this store would be enveloped in chaos. I don’t care enough to make it hellish. I wasn’t trying to do anything but eat, which I didn’t even get to do yet. I’m never late. I don’t call out. So one minor issue…does not warrant such treatment.”
He continues as if he didn’t hear me, saying how disrespectful I am.
“Respect? No, respect is a mutual thing, and now that I see that I have none, you receive none either. Not only do you lack respect for your employees do you lack the responsibility and maturity with which to deal with them. Sensibility would have dictated that if you had something to say to me, it would’ve been in the back, away from everyone else…unless you’re just trying to embarrass or shame me into submission, which won’t be done.”
At this point, I was trying not to chuckle at his forced stern expression and his mock intimidation. Obviously it wasn’t working. Shame I’m not other girls, huh? He went on to say that if I can’t follow the rules, then I can’t work there.
“Are you firing me, Chan?”
“No.”
“Only because you don’t want to face a lawsuit or have to fund unemployment, should I file, right?”
He’s laughs. “Lawsuit? Haha, what for?”
“Your blatant violation of the law that dictates breaks for minors.”
“Oho, I know state law. State law says that you get half hour for eight hour shift. You don’t even get one for less, but we give you one. We’re generous.”
“Do you know state law, Chan? Do you really? Because FIRST of all, that is a FEDERAL law–yeah, that’s the people in Washington who can slam you for tax fraud if there’s any of that going down–, and minors–that’s people under age 18–get a half-hour break for every five hours they work, period. But again…I wasn’t trying to break your precious rules. I’m not trying to make you look bad. But if I have to deal with this preposterous bullshit to work here, then to hell with it, I won’t.”
He laughs, thinking I’m bluffing about the breaks. Absolutely not, I’m in the process of gathering all the proper numbers and departments as I type.
The following Monday, Payday, I went in to collect my check. After securing it, I reinforced the idea that I refused to tolerate his attitude and manner of dealing with things.
“Oh, when’s your next scheduled day..?” he asks.
“Perhaps you didn’t understand me because you can’t understand English. Well, I don’t speak Korean so you’ll just have to cope. I quit, I don’t work here, there are no more scheduled days.”
“Oh, no notice?”
“Would you have given me more than five minutes’ notice if you were firing me? No? Alright then.”
And so it ended. :D.